Commitment to Privacy
Please take a moment to familiarize yourself with our privacy practices, and let us know if you have any questions.
Collection of Personal Information
This policy applies to all information collected or submitted on the heavensbistrobakery.com website and by phone. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to your queries.
The types of personal information we may request name, phone number, email address, contact preferences, and credit card information. Heaven’s Bistro Bakery will use such information to fulfill your requests and to provide the relevant product or service.
How we use your personal information
The personal information we collect allows us to contact you regarding the custom order, or to reply to the contact form.
Heaven’s Bistro Bakery takes the security of your personal information very seriously. We have implemented measures designed to secure your personal information from accidental loss, as well as unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depend on you. Unfortunately, the transmission of information via the internet and phone is not completely secure. Although we make reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through the sites and phone. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the website.
It is your sole responsibility to maintain the confidentiality and security of any personal information which you transmitted from or stored on your mobile device or computer for purposes of the website, including financial and payment information, whether authorized or unauthorized. It is also your responsibility to immediately notify HBB of any unauthorized transactions associated with the website, including any financial transactions or any other breach of security. Heaven’s Bistro Bakery is not responsible for any loss arising out of the loss or theft of personal information which you transmitted from a device, or from unauthorized or fraudulent transactions associated with the website.
Integrity and Retention of Personal Information
We make it easy for you to keep your personal information accurate, complete, and up-to-date. We will retain your personal information for the period necessary to fulfill your orders unless a longer retention period is required or permitted by law.
Use of CCTV
For security purposes, HBB has CCTV inside and outside of the bakery. The security cameras are only located in public spaces. Heaven’s Bistro Bakery will not use any footage from CCTV unless necessary, as in the case of theft, misconduct, etc.